Chat To Us
The easiest and quickest way to contact us is to start a Live Chat. Our friendly team are on hand to help with your quote or policy Monday to Friday 9am-6pm and Saturday 9am-5pm.
Frequently Asked Questions
If you want to discuss an existing policy to either make a change, cancel your policy or something else or if you would like to talk to someone about a new policy, then feel free to get in touch using any of the below means. Our friendly and experienced customer services team would love to hear from you. Call us on 0333 003 8450. Our Opening hours are as follows:
Sales Team
Monday-Friday: 09:00-18:00
Saturday: 09:00-16:00
Sunday: Closed
Customer Services
Monday-Friday: 09:00-18:00
Saturday: 09:00-14:00
Sunday: Closed
Renewals Team
Monday-Friday: 08:00-18:00
Saturday: 09:00-14:00
Sunday: Closed
In the unfortunate event that you need to make a claim please contact our experienced claims team at Crusader on 0800 298 2820.
If you need to make a change to your payment dates, account details or just have a general question about your account please call either Close Brothers on 0333 3218 566 or Premium Credit on 0344 736 0081.
At Be Wiser we strive to achieve a high level of customer care. However, if for whatever reason you should feel dissatisfied with our service, we will look to resolve this as quickly and fairly as possible.
If you do ever feel that you wish to make a complaint, we have formal procedures in place for complaints handling. Upon notification of your complaint we will investigate your case and resolve the problem as quickly and fairly as possible.
Our team takes great care to ensure that complaints by policyholders against us are dealt with in line with Financial Conduct Authority complaint procedures and that all parties comply with the requirements of those procedures. Contact us on 0333 999 0838 or email us at customer.care@bewiser.co.uk.
Find out more on our Complaints page.
For any other queries please see our Frequently Asked Questions