MAKE A COMPLAINT

We aim to always get things right; however, we acknowledge that mistakes can happen and sometimes we can get things wrong. Share your experience with us and we’ll take the opportunity not only to learn from our mistakes but also improve our products and services.

OUR COMPLAINTS PROCESS

PRESS OFFICE

For press and media enquiries, please email [email protected].

Please note, these contact details are for accredited journalists or anyone wishing to obtain company information relating to press issues only. Our press office does not have access to policy information and is unable to handle queries directly from customers.